Service Carved in Stone

Posted by Sam Stone

At Stone’s Office Equipment, we take service seriously, which is why the recognition from Sharp as one of their Platinum Level Service Providers means so much. The program recognizes and rewards service organizations for exceeding performance benchmarks and implementing industry best practices. To make this list, we must show excellence in the following critical areas of service delivery:

  • Using genuine Sharp parts and supplies
  • Commitment to training
  • Using remote diagnostic technology
  • Timely updating of call tracking tickets

Back-to-Back

For the second year in a row, Sharp recognizes Stone’s Office Equipment for the Platinum Level. Sharp has several hundred dealers across North America; however, only seventy-five (75) made this list.

“Service is the backbone of our company; it drives everything we do.” Mike Berry, Vice President of Service

Let us help you

You may be a client already, and we thank you for your business and the trust to keep your office moving forward. If we don’t have a relationship with you, let’s start the conversation when it’s time. Even if you’re currently working with another office automation company, we can show you ways that may save you money.

About Stone’s

Since 1970, Stone’s has serviced office equipment within Central Virginia; from typewriters to fax machines. Today, our copiers, printers, digital display boards, mailing equipment and scanners are throughout the United States. We represent Sharp, Lexmark, Panasonic, Epson and FP Mailing.


Questions? Ready for a Free Quote?

Our staff is standing by and ready to help!

  • Call: (804) 288-9000
  • Email: info@stonesoffice.com

Contact Form

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            +"db_id": 2031
            +"menu_item_parent": "2033"
            +"object": "page"
            +"type_label": "Page"
            +"attr_title": ""
            +"description": ""
            +"xfn": ""
          }
          2 => Timber\MenuItem {#2799
            #wp_object: WP_Post {#2593
              +ID: 2032
              +post_author: "7"
              +post_date: "2022-07-27 22:43:43"
              +post_date_gmt: "2019-05-23 16:02:04"
              +post_content: " "
              +post_title: ""
              +post_excerpt: ""
              +post_status: "publish"
              +comment_status: "closed"
              +ping_status: "closed"
              +post_password: ""
              +post_name: "2032"
              +to_ping: ""
              +pinged: ""
              +post_modified: "2022-07-27 22:43:43"
              +post_modified_gmt: "2022-07-27 22:43:43"
              +post_content_filtered: ""
              +post_parent: 445
              +guid: "https://www.stonesoffice.com/?p=2032"
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              +post_type: "nav_menu_item"
              +post_mime_type: ""
              +comment_count: "0"
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              +"db_id": 2032
              +"menu_item_parent": "2033"
              +"object_id": "2027"
              +"object": "page"
              +"type": "post_type"
              +"type_label": "Page"
              +"url": "https://www.stonesoffice.com/support/downloads/"
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              +"target": ""
              +"attr_title": ""
              +"description": ""
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                0 => ""
                1 => "menu-item"
                2 => "menu-item-type-post_type"
                3 => "menu-item-object-page"
              ]
              +"xfn": ""
              +"current": false
              +"current_item_ancestor": false
              +"current_item_parent": false
            }
            +object_type: "post"
            +children: []
            +classes: array:3 [
              0 => "menu-item"
              1 => "menu-item-type-post_type"
              2 => "menu-item-object-page"
            ]
            +class: "menu-item menu-item-type-post_type menu-item-object-page"
            +level: 1
            +post_name: "2032"
            +url: "https://www.stonesoffice.com/support/downloads/"
            +type: "post_type"
            #title: "Download Center"
            +current: false
            +current_item_parent: false
            +current_item_ancestor: false
            #menu: Timber\Menu {#2623}
            +object_id: "2027"
            #_name: ""
            #_menu_item_url: null
            +id: 2032
            +ID: 2032
            +"post_author": "7"
            +"post_date": "2022-07-27 22:43:43"
            +"post_date_gmt": "2019-05-23 16:02:04"
            +"post_content": " "
            +"post_title": ""
            +"post_excerpt": ""
            +"post_status": "publish"
            +"comment_status": "closed"
            +"ping_status": "closed"
            +"post_password": ""
            +"to_ping": ""
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            +"post_modified": "2022-07-27 22:43:43"
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            +"post_content_filtered": ""
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            +"post_type": "nav_menu_item"
            +"post_mime_type": ""
            +"comment_count": "0"
            +"filter": "raw"
            +"db_id": 2032
            +"menu_item_parent": "2033"
            +"object": "page"
            +"type_label": "Page"
            +"attr_title": ""
            +"description": ""
            +"xfn": ""
          }
        ]
        +classes: array:4 [
          0 => "menu-item"
          1 => "menu-item-type-post_type"
          2 => "menu-item-object-page"
          3 => "menu-item-has-children"
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        +class: "menu-item menu-item-type-post_type menu-item-object-page menu-item-has-children"
        +level: 0
        +post_name: "support"
        +url: "https://www.stonesoffice.com/support/"
        +type: "post_type"
        #title: "Support"
        +current: false
        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Timber\Menu {#2623}
        +object_id: "445"
        #_name: ""
        #_menu_item_url: null
        +id: 2033
        +ID: 2033
        +"post_author": "7"
        +"post_date": "2022-07-27 22:43:43"
        +"post_date_gmt": "2019-05-23 16:02:04"
        +"post_content": ""
        +"post_title": "Support"
        +"post_excerpt": ""
        +"post_status": "publish"
        +"comment_status": "closed"
        +"ping_status": "closed"
        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2022-07-27 22:43:43"
        +"post_modified_gmt": "2022-07-27 22:43:43"
        +"post_content_filtered": ""
        +"post_parent": 0
        +"guid": "https://www.stonesoffice.com/?p=2033"
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        +"post_type": "nav_menu_item"
        +"post_mime_type": ""
        +"comment_count": "0"
        +"filter": "raw"
        +"db_id": 2033
        +"menu_item_parent": "0"
        +"object": "page"
        +"type_label": "Page"
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
      }
      6 => Timber\MenuItem {#2798
        #wp_object: WP_Post {#2592
          +ID: 14
          +post_author: "4"
          +post_date: "2022-07-27 22:43:43"
          +post_date_gmt: "2017-09-26 04:01:14"
          +post_content: ""
          +post_title: "Contact"
          +post_excerpt: ""
          +post_status: "publish"
          +comment_status: "closed"
          +ping_status: "closed"
          +post_password: ""
          +post_name: "14"
          +to_ping: ""
          +pinged: ""
          +post_modified: "2022-07-27 22:43:43"
          +post_modified_gmt: "2022-07-27 22:43:43"
          +post_content_filtered: ""
          +post_parent: 0
          +guid: "http://stonesoffice.com/?p=14"
          +menu_order: 15
          +post_type: "nav_menu_item"
          +post_mime_type: ""
          +comment_count: "0"
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          +"db_id": 14
          +"menu_item_parent": "0"
          +"object_id": "12"
          +"object": "page"
          +"type": "post_type"
          +"type_label": "Page"
          +"url": "https://www.stonesoffice.com/contact-us/"
          +"title": "Contact"
          +"target": ""
          +"attr_title": ""
          +"description": ""
          +"classes": array:4 [
            0 => ""
            1 => "menu-item"
            2 => "menu-item-type-post_type"
            3 => "menu-item-object-page"
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          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
        }
        +object_type: "post"
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        +classes: array:3 [
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          1 => "menu-item-type-post_type"
          2 => "menu-item-object-page"
        ]
        +class: "menu-item menu-item-type-post_type menu-item-object-page"
        +level: 0
        +post_name: "14"
        +url: "https://www.stonesoffice.com/contact-us/"
        +type: "post_type"
        #title: "Contact"
        +current: false
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        +current_item_ancestor: false
        #menu: Timber\Menu {#2623}
        +object_id: "12"
        #_name: ""
        #_menu_item_url: null
        +id: 14
        +ID: 14
        +"post_author": "4"
        +"post_date": "2022-07-27 22:43:43"
        +"post_date_gmt": "2017-09-26 04:01:14"
        +"post_content": ""
        +"post_title": "Contact"
        +"post_excerpt": ""
        +"post_status": "publish"
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        +"ping_status": "closed"
        +"post_password": ""
        +"to_ping": ""
        +"pinged": ""
        +"post_modified": "2022-07-27 22:43:43"
        +"post_modified_gmt": "2022-07-27 22:43:43"
        +"post_content_filtered": ""
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        +"guid": "http://stonesoffice.com/?p=14"
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        +"post_type": "nav_menu_item"
        +"post_mime_type": ""
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        +"db_id": 14
        +"menu_item_parent": "0"
        +"object": "page"
        +"type_label": "Page"
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
      }
    ]
    +id: 2
    +ID: 2
    +term_id: 2
    +name: "Main Menu"
    +title: "Main Menu"
    +args: {#2702
      +"menu": ""
      +"container": "div"
      +"container_class": ""
      +"container_id": ""
      +"container_aria_label": ""
      +"menu_class": "menu"
      +"menu_id": ""
      +"echo": true
      +"fallback_cb": "wp_page_menu"
      +"before": ""
      +"after": ""
      +"link_before": ""
      +"link_after": ""
      +"items_wrap": "<ul id="%1$s" class="%2$s">%3$s</ul>"
      +"item_spacing": "preserve"
      +"depth": 0
      +"walker": ""
      +"theme_location": "primary_navigation"
      +"location": "primary_navigation"
    }
    -_current_item: null
    +raw_args: array:19 [
      "menu" => ""
      "container" => "div"
      "container_class" => ""
      "container_id" => ""
      "container_aria_label" => ""
      "menu_class" => "menu"
      "menu_id" => ""
      "echo" => true
      "fallback_cb" => "wp_page_menu"
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      "after" => ""
      "link_before" => ""
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      "item_spacing" => "preserve"
      "depth" => 0
      "walker" => ""
      "theme_location" => ""
      "location" => "primary_navigation"
    ]
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    +"slug": "main-menu"
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    +"term_taxonomy_id": 2
    +"taxonomy": "nav_menu"
    +"description": ""
    +"parent": 0
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    +"sorted_menu_items": array:15 [
      1 => WP_Post {#2606}
      2 => WP_Post {#2605}
      3 => WP_Post {#2604}
      4 => WP_Post {#2603}
      5 => WP_Post {#2602}
      6 => WP_Post {#2601}
      7 => WP_Post {#2600}
      8 => WP_Post {#2599}
      9 => WP_Post {#2598}
      10 => WP_Post {#2597}
      11 => WP_Post {#2596}
      12 => WP_Post {#2595}
      13 => WP_Post {#2594}
      14 => WP_Post {#2593}
      15 => WP_Post {#2592}
    ]
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  "menu_secondary" => Timber\Menu {#2786
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    +depth: 0
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      0 => Timber\MenuItem {#2755
        #wp_object: WP_Post {#2781
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          +post_date_gmt: "2020-03-02 21:01:42"
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          +post_excerpt: ""
          +post_status: "publish"
          +comment_status: "closed"
          +ping_status: "closed"
          +post_password: ""
          +post_name: "804-288-9000"
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          +post_modified_gmt: "2020-03-18 18:24:18"
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          +"menu_item_parent": "0"
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          +"type": "custom"
          +"type_label": "Custom Link"
          +"title": "<i class="fas fa-phone"></i> (804) 288-9000"
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            0 => ""
            1 => "menu-item"
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            3 => "menu-item-object-custom"
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        +object_type: "post"
        +children: []
        +classes: array:3 [
          0 => "menu-item"
          1 => "menu-item-type-custom"
          2 => "menu-item-object-custom"
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        +class: "menu-item menu-item-type-custom menu-item-object-custom"
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        #title: "<i class="fas fa-phone"></i> (804) 288-9000"
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        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Timber\Menu {#2786}
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        #_name: ""
        #_menu_item_url: null
        +id: 2544
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        +"post_date_gmt": "2020-03-02 21:01:42"
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        +"post_status": "publish"
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        +"menu_item_parent": "0"
        +"object": "custom"
        +"type_label": "Custom Link"
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
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      1 => Timber\MenuItem {#2764
        #wp_object: WP_Post {#2780
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          +post_author: "7"
          +post_date: "2020-03-02 21:01:42"
          +post_date_gmt: "2020-03-02 21:01:42"
          +post_content: "Want to know more about many of the office equipment solutions we offer? Find answers below frequently asked questions."
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          +post_excerpt: ""
          +post_status: "publish"
          +comment_status: "closed"
          +ping_status: "closed"
          +post_password: ""
          +post_name: "2546"
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          +pinged: ""
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          +post_type: "nav_menu_item"
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          +"menu_item_parent": "0"
          +"object_id": "72"
          +"object": "category"
          +"type": "taxonomy"
          +"type_label": "Category"
          +"url": "https://www.stonesoffice.com/category/learning-center/"
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          +"target": ""
          +"attr_title": ""
          +"description": "Want to know more about many of the office equipment solutions we offer? Find answers below frequently asked questions."
          +"classes": array:5 [
            0 => "btn"
            1 => "btn--green"
            2 => "menu-item"
            3 => "menu-item-type-taxonomy"
            4 => "menu-item-object-category"
          ]
          +"xfn": ""
          +"current": false
          +"current_item_ancestor": false
          +"current_item_parent": false
        }
        +object_type: "post"
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        +classes: array:5 [
          0 => "btn"
          1 => "btn--green"
          2 => "menu-item"
          3 => "menu-item-type-taxonomy"
          4 => "menu-item-object-category"
        ]
        +class: "btn btn--green menu-item menu-item-type-taxonomy menu-item-object-category"
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        +post_name: "2546"
        +url: "https://www.stonesoffice.com/category/learning-center/"
        +type: "taxonomy"
        #title: "Learning Center"
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        +current_item_ancestor: false
        #menu: Timber\Menu {#2786}
        +object_id: "72"
        #_name: ""
        #_menu_item_url: null
        +id: 2546
        +ID: 2546
        +"post_author": "7"
        +"post_date": "2020-03-02 21:01:42"
        +"post_date_gmt": "2020-03-02 21:01:42"
        +"post_content": "Want to know more about many of the office equipment solutions we offer? Find answers below frequently asked questions."
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        +"post_modified": "2020-03-02 21:04:31"
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        +"menu_item_parent": "0"
        +"object": "category"
        +"type_label": "Category"
        +"attr_title": ""
        +"description": "Want to know more about many of the office equipment solutions we offer? Find answers below frequently asked questions."
        +"xfn": ""
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      2 => Timber\MenuItem {#2765
        #wp_object: WP_Post {#2779
          +ID: 2545
          +post_author: "7"
          +post_date: "2020-03-02 21:01:42"
          +post_date_gmt: "2020-03-02 21:01:42"
          +post_content: ""
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          +post_excerpt: ""
          +post_status: "publish"
          +comment_status: "closed"
          +ping_status: "closed"
          +post_password: ""
          +post_name: "customer-login"
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          +post_modified: "2020-03-02 21:04:31"
          +post_modified_gmt: "2020-03-02 21:04:31"
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          +post_type: "nav_menu_item"
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          +"menu_item_parent": "0"
          +"object_id": "2545"
          +"object": "custom"
          +"type": "custom"
          +"type_label": "Custom Link"
          +"title": "<i class="fas fa-user"></i> Customer Login"
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          +"attr_title": ""
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          +"classes": array:4 [
            0 => "btn"
            1 => "menu-item"
            2 => "menu-item-type-custom"
            3 => "menu-item-object-custom"
          ]
          +"xfn": ""
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        +object_type: "post"
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          1 => "menu-item"
          2 => "menu-item-type-custom"
          3 => "menu-item-object-custom"
        ]
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        +current_item_parent: false
        +current_item_ancestor: false
        #menu: Timber\Menu {#2786}
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        #_name: ""
        #_menu_item_url: null
        +id: 2545
        +ID: 2545
        +"post_author": "7"
        +"post_date": "2020-03-02 21:01:42"
        +"post_date_gmt": "2020-03-02 21:01:42"
        +"post_content": ""
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        +"menu_item_parent": "0"
        +"object": "custom"
        +"type_label": "Custom Link"
        +"attr_title": ""
        +"description": ""
        +"xfn": ""
      }
    ]
    +id: 74
    +ID: 74
    +term_id: 74
    +name: "Secondary Menu"
    +title: "Secondary Menu"
    +args: {#2761
      +"menu": ""
      +"container": "div"
      +"container_class": ""
      +"container_id": ""
      +"container_aria_label": ""
      +"menu_class": "menu"
      +"menu_id": ""
      +"echo": true
      +"fallback_cb": "wp_page_menu"
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      +"link_before": ""
      +"link_after": ""
      +"items_wrap": "<ul id="%1$s" class="%2$s">%3$s</ul>"
      +"item_spacing": "preserve"
      +"depth": 0
      +"walker": ""
      +"theme_location": "secondary_navigation"
      +"location": "secondary_navigation"
    }
    -_current_item: null
    +raw_args: array:19 [
      "menu" => ""
      "container" => "div"
      "container_class" => ""
      "container_id" => ""
      "container_aria_label" => ""
      "menu_class" => "menu"
      "menu_id" => ""
      "echo" => true
      "fallback_cb" => "wp_page_menu"
      "before" => ""
      "after" => ""
      "link_before" => ""
      "link_after" => ""
      "items_wrap" => "<ul id="%1$s" class="%2$s">%3$s</ul>"
      "item_spacing" => "preserve"
      "depth" => 0
      "walker" => ""
      "theme_location" => ""
      "location" => "secondary_navigation"
    ]
    +theme_location: "secondary_navigation"
    +"slug": "secondary-menu"
    +"term_group": 0
    +"term_taxonomy_id": 74
    +"taxonomy": "nav_menu"
    +"description": ""
    +"parent": 0
    +"count": 3
    +"filter": "raw"
    +"sorted_menu_items": array:3 [
      1 => WP_Post {#2781}
      2 => WP_Post {#2780}
      3 => WP_Post {#2779}
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  "post" => Timber\Post {#2645
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      \n
      <div class="wp-block-image"><figure class="aligncenter size-large"><img width="960" height="117" src="https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-960x117.png" alt="" class="wp-image-3885" srcset="https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-960x117.png 960w, https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-640x78.png 640w, https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-768x94.png 768w, https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-1536x188.png 1536w, https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-2048x251.png 2048w" sizes="(max-width: 960px) 100vw, 960px" /></figure></div>\n
      \n
      \n
      \n
      <p>At Stone&#8217;s Office Equipment, we take service seriously, which is why the recognition from Sharp as one of their Platinum Level Service Providers means so much. The program recognizes and rewards service organizations for exceeding performance benchmarks and implementing industry best practices. To make this list, we must show excellence in the following critical areas of service delivery:</p>\n
      \n
      \n
      \n
      <ul><li>Using genuine Sharp parts and supplies</li><li>Commitment to training</li><li>Using remote diagnostic technology</li><li>Timely updating of call tracking tickets</li></ul>\n
      \n
      \n
      \n
      <h3>Back-to-Back</h3>\n
      \n
      \n
      \n
      <p>For the second year in a row, Sharp recognizes Stone&#8217;s Office Equipment for the Platinum Level. Sharp has several hundred dealers across North America; however, only seventy-five (75) made this list. </p>\n
      \n
      \n
      \n
      <blockquote class="wp-block-quote"><p><strong><em>&#8220;Service is the backbone of our company; it drives everything we do.&#8221; Mike Berry, Vice President of Service</em></strong></p></blockquote>\n
      \n
      \n
      \n
      <h3>Let us help you</h3>\n
      \n
      \n
      \n
      <p>You may be a client already, and we thank you for your business and the trust to keep your office moving forward. If we don&#8217;t have a relationship with you, let&#8217;s start the conversation when it&#8217;s time. Even if you&#8217;re currently working with another office automation company, we can show you ways that may save you money.</p>\n
      \n
      \n
      \n
      <h3>About Stone&#8217;s</h3>\n
      \n
      \n
      \n
      <p>Since 1970, Stone&#8217;s has serviced office equipment within Central Virginia; from typewriters to fax machines. Today, our copiers, printers, digital display boards, mailing equipment and scanners are throughout the United States. We represent Sharp, Lexmark, Panasonic, Epson and FP Mailing. </p>\n
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      <h2>Questions? Ready for a Free Quote?</h2>\n
      \n
      \n
      \n
      <p>Our staff is standing by and ready to help!</p>\n
      \n
      \n
      \n
      <ul><li>Call: (804) 288-9000</li><li>Email: info@stonesoffice.com</li></ul>\n
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    #_permalink: null
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    +id: 3884
    +ID: 3884
    +post_author: "4"
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      <!-- wp:image {"align":"center","id":3885,"sizeSlug":"large","linkDestination":"none"} -->\n
      <div class="wp-block-image"><figure class="aligncenter size-large"><img src="https://www.stonesoffice.com/wp-content/uploads/2021/06/2021-Platinum-Dealer-2-960x117.png" alt="" class="wp-image-3885"/></figure></div>\n
      <!-- /wp:image -->\n
      \n
      <!-- wp:paragraph -->\n
      <p>At Stone's Office Equipment, we take service seriously, which is why the recognition from Sharp as one of their Platinum Level Service Providers means so much. The program recognizes and rewards service organizations for exceeding performance benchmarks and implementing industry best practices. To make this list, we must show excellence in the following critical areas of service delivery:</p>\n
      <!-- /wp:paragraph -->\n
      \n
      <!-- wp:list -->\n
      <ul><li>Using genuine Sharp parts and supplies</li><li>Commitment to training</li><li>Using remote diagnostic technology</li><li>Timely updating of call tracking tickets</li></ul>\n
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      \n
      <!-- wp:heading {"level":3} -->\n
      <h3>Back-to-Back</h3>\n
      <!-- /wp:heading -->\n
      \n
      <!-- wp:paragraph -->\n
      <p>For the second year in a row, Sharp recognizes Stone's Office Equipment for the Platinum Level. Sharp has several hundred dealers across North America; however, only seventy-five (75) made this list. </p>\n
      <!-- /wp:paragraph -->\n
      \n
      <!-- wp:quote -->\n
      <blockquote class="wp-block-quote"><p><strong><em>"Service is the backbone of our company; it drives everything we do." Mike Berry, Vice President of Service</em></strong></p></blockquote>\n
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      \n
      <!-- wp:heading {"level":3} -->\n
      <h3>Let us help you</h3>\n
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      \n
      <!-- wp:paragraph -->\n
      <p>You may be a client already, and we thank you for your business and the trust to keep your office moving forward. If we don't have a relationship with you, let's start the conversation when it's time. Even if you're currently working with another office automation company, we can show you ways that may save you money.</p>\n
      <!-- /wp:paragraph -->\n
      \n
      <!-- wp:heading {"level":3} -->\n
      <h3>About Stone's</h3>\n
      <!-- /wp:heading -->\n
      \n
      <!-- wp:paragraph -->\n
      <p>Since 1970, Stone's has serviced office equipment within Central Virginia; from typewriters to fax machines. Today, our copiers, printers, digital display boards, mailing equipment and scanners are throughout the United States. We represent Sharp, Lexmark, Panasonic, Epson and FP Mailing. </p>\n
      <!-- /wp:paragraph -->\n
      \n
      <!-- wp:block {"ref":2411} /-->
      """
    +post_date: "2021-06-10 18:16:25"
    +post_excerpt: ""
    +post_parent: 0
    +post_status: "publish"
    +post_title: "Service Carved in Stone"
    +post_type: "post"
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