Blog

Two Nominations That Display Our Commitment To Customers

Stone’s Office Equipment has recently been nominated for two awards that verify our commitment to excellence in everything we do. First up is Lawyers Weekly, which, according to their reader rankings, has nominated Stone’s as a leader in Document Management Solutions. We’re honored and thankful for the votes which generated this nomination. We have been […]

How to Know You’re Getting the Best Customer Service

Customer satisfaction is the most important part of the Stone’s Office Equipment experience, but did you know that there’s actually a straightforward system for measuring exactly how happy customers are with a company? It’s called a Net Promoter Score – and you might be surprised to learn that some of the most well known companies […]

5 Years Strong – Sharp Hyakuman Kai Award

Once again, for the fifth consecutive year, Stone’s Office Equipment in Richmond, VA has earned The Sharp Hyakuman Kai award. This award is given only to dealers that make outstanding achievements and who make major contributions to the success of Sharp Imaging and Information Company. Stone’s Office Equipment has been advocate of Sharp products for […]

Stone’s Office Equipment Earns Respected Technology Industry Credential

For Immediate Release Stone’s Office Equipment Earns Respected Technology Industry Credential CompTIA Managed Print Services Trustmark™ signifies commitment to industry best practices, high level of customer service   Richmond, Virginia / April 11, 2017 – Stone’s Office Equipment, a leader in office technology sales and service solutions, announced today it has received the CompTIA Managed […]

BLI “Highly Recommends” Sharp Color Advanced and Essentials Series Document Systems

In today’s world, ratings and recommendations carry a lot of weight when considering new products. That’s why the ratings from Buyers Laboratory LLC (BLI), a worldwide leading independent evaluator of document imaging products, mean a lot when they are announced. A “Highly Recommended” rating is the highest mark a product can receive from BLI, and […]

Why Stone’s Was Named “Elite Dealer” Two Years In A Row (2015, 2016)

ENX Magazine is a national publication for the office technology and document imaging industries. They were founded in 1994 and today they deliver roughly 30,000 print magazines per month and around 12,000 weekly emails to their subscribers. As an authority in the industry, ENX Magazine celebrates companies that are excelling at business innovation and as […]

Sharp MFPs Bring Top-Notch Tech To Small and Large Businesses

Most businesses have come to rely on their office equipment for more than just printing and copying.  Today’s modern multi-function printers (MFPs) are expected to help improve processes, and document management. The best MFPs can scan documents and convert them into digital files that become searchable records. Many offices expect their MFP to be able […]

The Best Lexmark Printers and All-in-One Machines For Small Business

Our customers look to us as experts on the topic of office equipment. So, it’s not uncommon to be asked, “What’s the best printer [or copier, or all-in-one] for our small business?”. Naturally, one should expect the answer to this questions depends on a variety of factors. For example, what exactly are the business needs? […]

Going Green: [video] Remanufactured Cartridges Save Money Without Sacrificing Quality

If you’re like many of our clients, you’re always looking for ways to reduce costs while also looking for ways to reduce your environmental impact. At Stone’s Office Equipment, we support a variety of green initiatives for our clients – from reduced energy consumption, to reducing paper usage, to reducing waste. Many law firms and […]

Best-in-Class Customer Service

Many companies claim that they have the “Best service in the business” but few even have a way to measure how happy customers are. Here at Stone’s Office Equipment we have a system that allows us to capture feedback after every service call. We use the Net Promoter Score system www.netpromoter.com The average N. American […]